Our Mission Statement
Hershey Federal Credit Union is a financial services cooperative, existing to serve our membership and our communities by providing affordable access to credit, offering beneficial financial services, and engaging in our communities.
Our Value Statements
Member Focused...Members Together
Our members are the reason for our existence. We will always endeavor to exceed their expectations and maintain a high level of security with respect to their confidential information.
Care and Respect for Others
As a credit union, we have a mission to serve our members and take an active role in our communities. We recognize that members come to HFCU from diverse backgrounds and varied experiences. All members are to be treated with equal respect and care at all times.
We adhere to the highest standards of conduct and moral behavior while maintaining the highest level of ethics in all of our actions.
At Hershey FCU, we believe authentic service from people who care is the means for excellent service. Our goal is to have every member know the service they received at Hershey FCU was given with genuine effort and in the member's best interest.
Proud of our past, prepared for the future!
In 1949, a group of employees at the Hershey Chocolate Company formed the Hershey Employees #464 Federal Credit Union. In 1982, the name was changed to Hershey Federal Credit Union to reflect the Board's policy of open membership to groups within the Hershey Chocolate Company (now known as The Hershey Company) and other related groups in the Hershey area. The Chocolate Workers Local #464 was a solid supporter of the credit union and provided office space for most of the years until 1980. That was the year that the credit union purchased and moved into the first office building at 904 East Chocolate Avenue, Hershey.
Since 1980, the credit union has grown, in membership and asset size, and in ways to serve the members. In 1988, the membership was expanded to include other companies in the Hershey area. In April of 1998, a new branch was opened in Cleona. Then, in November of 2003, HFCU became a Community Chartered credit union with membership open to anyone who lives, works, worships, or attends school in the Dauphin County and Lebanon County community. HFCU remains a local financial institution, able to fulfill the financial needs of our neighbors, our company affiliates, and all the people in our community who are looking for stability and friendliness in their financial services provider.
After becoming a community credit union, HFCU grew even more. In 2007, HFCU opened a new office on Route 39, just north of Hershey. This new office became the new headquarters for HFCU, as well as a comfortable new branch for members. The Hershey office on Chocolate Avenue remained open as a full-service branch. Then, in 2011, HFCU moved the office in Cleona to a newly-renovated building in Annville. This office is only one mile away from the former Cleona office, but it provides two drive-in lanes, a drive-up ATM, and is much more convenient for members.
Although there have been many changes, including more locations, the number and types of services provided, online and telephone access to account information, and who can join and take part in all the credit union benefits, one thing has stayed the same...our high quality personal service and the commitment to provide the best products and competitive rates for our members. And we plan to stay independent, not taken over as many other financial institutions are … losing their identity and any ties to the local area. HFCU will be here in the future … helping our members better their lives and reach financial success.
Since the humble beginnings in 1949, Hershey Federal Credit Union has grown and is a strong, viable, LOCAL financial institution. We are still guided by a dedicated volunteer board of directors who really care about the members and how they are served. Our employees are professional and well trained, but are also friendly and learn to know members by name! We urge you to stop in at any of our offices, have a cup of coffee, and learn how HFCU can provide you with the best financial services around!
HFCU has a great potential for even more growth and has a mission to provide for ways to serve our members even better! We are proud of the past years and the support shown by our members. We will continue to provide quality service in a personal, professional manner for everyone we can serve. We ARE prepared for the future, and all that it holds.